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DUCATI FULL FACTORY SUPPORT - EXTENDED!

Introducing "Full Factory Support," a zero-cost maintenance program. This summer ride with Ducati Factory Support, including no maintenance costs and the industry's most comprehensive warranty—24 months/unlimited mileage.

Program Period: June 4 - October 31, 2009 Eligible Motorcycles: All new 2008 and 2009 Ducati models Where Available: Participating authorized Ducati dealerships Next Steps: Click here to find a dealer near you or...

*This program offered is for 12 months Zero-Cost Factory Scheduled Maintenance when you purchase any new, unused, street-legal MY 2008 and MY 2009 Ducati motorcycle retailed from June 4, 2009 through October 31, 2009. Offer valid only at participating Authorized Ducati Dealers in the United States and Canada. Visit www.ducatiusa.com for a complete list of participating Dealers. May not be combined with any other promotion offered by Ducati North America. Void where prohibited. This offer may be discontinued or extended without prior notice. Zero-Cost Factory Scheduled Maintenance offer valid only at participating Dealers for scheduled factory maintenance procedures for up to six months or 600 miles, whichever occurs first and twelve months or 7500 miles, whichever occurs first. No additional customer or dealer requested services are eligible. Zero-Cost Factory Scheduled Maintenance is non-transferable. Contact your participating Ducati dealer for details.

FREQUENTLY ASKED QUESTIONS What models are eligible for the program? All new 2008 and 2009 Ducati models purchased from June 4, 2009 to October 31, 2009 at participating dealerships.

How do I know I am signed up for the program? We will have you sign an acknowledgment form and then register you online. An e-mail confirmation will be provided to you once the paperwork has been received by Ducati North America.

What services are covered under the program? The Full Factory Support maintenance program covers the first two services as outlined in your owners manual and include:

Service 1: to be performed within 6 months of delivery date or 600 miles, whichever comes first.

Service 2: to be performed within 12 months of delivery date or 7,500 miles*, whichever comes first. To be eligible for the program, Service 2 service must be completed no later than 30 days within one year of the delivery date of your motorcycle.

*If you reach 7,500 miles within the first year you are also eligible for Service A (valve inspection) to be done in conjunction with the 2nd Service. See your owners manual for complete details.

What items are included in the services? Service 1 includes the following maintenance operations:

* Change engine oil * Change engine oil filter * Check brake and clutch oil level * Check chain tension, alignment and lubrication * Check brake pads. Replace as needed * Road test motorcycle

Service 2 includes the following maintenance operations:

* Change engine oil * Change engine oil filter * Check brake and clutch oil level * Brake and clutch controls check and adjustment * Check and lubricate starter/accelerator controls * Tire pressure and wear check * Check chain tension, alignment and lubrication * Check brake pads. Replace as needed * Check warning and instrument lighting * Check and tighten engine to frame mounting nuts * Check side stand * Check front wheel tightening nut * Check rear wheel tightening nut * Check external fuel line * Check front fork oil and rear shock absorber for leaks * Check front sprocket * Lubrication and greasing at all required points * Check battery and charging system * Road test motorcycle * General cleaning * Check coolant level (4 valve models only) * Check power fans and cooling circuit seals (4 valve models only) * Change fuel filter (S4RS and S4R models only)

Ducati service intervals and required operations are related to both time and mileage. Note that if you reach 7,500 miles within the first year you are also eligible for Service A (valve inspection) to be done in conjunction with the 2nd Service. See your owners manual for complete details.

Can I have my second service done before 12 months? Yes. Under the this program you can complete the 2nd service within 30 days of the 1-year anniversary of delivery of your motorcycle.

Note: The second service should be performed no later than 12 months or 7,500 miles, whichever comes first. If you reach 7,500 miles within the first year you are also eligible for Service A (valve inspection) to be done in conjunction with the 2nd Service. See your owners manual for complete details.

Where do I bring my motorcycle for service? You can bring your motorcycle to any authorized Ducati dealer participating in the program. We are are participating dealer.

How do I claim the cost of the services? Simply schedule your services with our service center and we will take care of the details.


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